Frequently Asked Questions
What are your delivery terms?
Our standard delivery terms are FOB Qingdao or EXW, depending on your specific requirements.
What is the estimated delivery time for an order?
Generally, it takes 15-30 days after receiving your prepayment. The exact time depends on the specific project and the quantity of your order.
Can you manufacture products based on custom samples?
Yes, we provide flexible production services and can manufacture according to your provided samples or specific ideas.
Do you provide samples for quality testing?
If we have ready-made parts, we can provide free samples. However, customers are responsible for covering the express delivery costs.
How do you ensure product quality before delivery?
We conduct rigorous testing on all goods before they are shipped to ensure the food is 100% healthy and meets our quality standards.
How do you maintain long-term business relationships?
We prioritize maintaining high quality and competitive pricing to ensure our customers benefit. We are committed to honesty and excellence in every partnership.
Zesty Pet
