❓
Frequently Asked Questions
What are your delivery terms?
Our standard delivery terms are FOB Qingdao or EXW.
What is your delivery time?
Generally, it takes 15-30 days after receiving your prepayment. The exact delivery time depends on the specific project and order quantity.
Can you produce according to samples?
Yes, we can produce exactly according to your samples or specific product ideas.
What is your sample policy?
If we have ready-made parts, we can provide samples free of charge, but the customer is responsible for the express delivery costs.
Do you test all goods before delivery?
Yes, we perform rigorous testing on all products to ensure the food is 100% healthy and meets quality standards.
How do you maintain long-term business relationships?
We maintain high-quality standards and offer competitive, reasonable pricing to ensure the maximum benefit for our customers.
Zesty Pet
