Frequently Asked Questions
Is it possible to order 1pcs?
Yes. We have in stock and we can provide sample service. All big business starts from small.
What are the payment terms?
We prefer T/T in advance or T/T 30% deposit & 70% against the copy of documents for orders over 50 thousand USD. Western Union, Paypal, and Payoneer are also accepted for small orders.
Can I have other accessories added?
Yes. We have long-term cooperated factories who supply various quality accessories. We can provide the solutions for you.
Are you a manufacturer?
Yes, we are manufacturers and holding several factories, we also have our own trade company with import & export rights.
What is the Minimum Order Quantity (MOQ)?
If we have items in stock, the MOQ is small. If items are not in stock, the MOQ depends on the specific product size and requirements.
What is the sample delivery time?
It depends on the specific models, generally around 1-5 days. We prioritize pet comfort and safety in all our designs.