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Frequently Asked Questions
Q What are your delivery terms?
Our delivery terms include FOB Qingdao and EXW.
Q What is your delivery time?
Generally, it takes 15-30 days after receiving your prepayment. The exact delivery time depends on the specific project and order quantity.
Q Can you produce according to samples?
Yes, we can manufacture products according to your provided samples or specific ideas.
Q How do you handle sample requests?
If we have ready-made parts, we can provide samples free of charge; however, the customer is responsible for the express delivery costs.
Q Do you test all goods before delivery?
Yes, we conduct thorough testing on all products to ensure the food is 100% healthy and meets quality standards.
Q How do you build a long-term relationship with customers?
We maintain high quality and competitive, reasonable pricing to ensure our customers' benefits. We always welcome partners to visit our production facilities!
Zesty Pet
