What types of pet food products do you focus on?
We mainly provide high-quality pet food solutions, with a key focus on wet food (formulas for senior pets, puppies/kittens), dry pet food, and functional treats tailored for global market needs.
How is product quality and safety ensured?
Our factory is certified by ISO, HACCP, and other international standards. Every product undergoes multi-layered checks from ingredient selection to pre-delivery testing by professional labs.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match specific market requirements.
Are raw materials sourced from reliable suppliers?
Yes. Partner facilities use raw materials from qualified suppliers with full traceability records covering meat, grains, and additives, ensuring nutritional safety.
What is the minimum order quantity (MOQ)?
MOQ is flexible. For regular products like standard wet food, it is typically 10 cases. For customized products, we can discuss feasibility based on production needs.
What kind of after-sales support is provided?
Our team responds within 24 hours to any issues regarding delivery damage or quality concerns. we work to provide replacements or refunds to ensure complete satisfaction.