Frequently Asked Questions
What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on wet food (formulas for senior pets, puppies/kittens), carefully curated dry food, and functional pet treats designed for global markets.
How is the quality and safety of the pet food ensured?
Our manufacturing facilities are ISO and HACCP certified. Products undergo multi-layered checks: from ingredient selection to pre-delivery testing by third-party professional labs, ensuring safety and nutritional compliance.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match the specific requirements of your target market.
What is the minimum order quantity (MOQ) for cooperation?
MOQ is flexible. For regular products, it is typically 10 cases; for customized products, we can discuss a reasonable minimum based on production feasibility.
What are the supported payment terms?
We offer flexible payment solutions, such as partial advance payment + balance before delivery. Specific terms can be negotiated based on order scale and long-term cooperation plans.
What is the typical delivery time after order confirmation?
It depends on location and volume. For most markets, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection.